Description

We are seeking an experienced Wireless Warehouse (WMS) Specialist with Prophet 21 (P21) expertise to support our growing client. In this role, you will work closely with warehouse operations, IT teams, and business stakeholders to optimize and support wireless warehouse processes within the P21 environment. This position is remote but requires regular travel to distribution centers across the U.S.
Key Responsibilities:
• Implement, configure, and support Wireless Warehouse Management Systems within Epicor Prophet 21.

• Analyze current warehouse processes and recommend system and process improvements.

• Collaborate with clients to understand unique distribution workflows and tailor WMS functionality accordingly.

• Conduct user training for wireless handheld devices and WMS functionality.

• Support barcode label configuration, RF scanner setup, and mobile device integration.

• Troubleshoot and resolve WMS and P21-related issues in real time.

• Provide post-implementation support and act as a liaison between warehouse teams and technical resources.

• Document functional processes, SOPs, and configuration settings.

• Stay updated on Prophet 21 enhancements and WMS best practices.
Required Skills & Qualifications:
• 3+ years of hands-on experience with Prophet 21, specifically in wireless warehouse and inventory modules.

• Strong expertise in Wireless Warehouse Management Systems (WMS) and RF device configuration.

• Proven ability to optimize receiving, picking, packing, shipping, and inventory cycle count processes.

• Experience working in distribution or warehouse operations.

• Comfortable with remote work and frequent U.S.-based travel (50-75%).

• Strong communication and interpersonal skills for working with both technical and non-technical teams.

• Ability to train end users and write documentation for repeatable warehouse processes.

• Knowledge of barcode label design, RFID, handheld device management, and warehouse layout optimization.
Preferred Skills:
• Experience with 3rd-party WMS integrations within Prophet 21.

• Familiarity with Labeling, SQL or Crystal Reports for reporting and data analysis.

• Experience with mobile device management (MDM) tools.

• Knowledge of Epicor Prophet 21 cloud environment a plus.

• Background in supply chain logistics or distribution center operations.